Identifying service line material- Lead and Copper Rule

Like most water departments around the country, Long Neck Water has been tasked through the Lead and Copper Rule set forth by the EPA to do a service line inventory. Over the last couple of years Long Neck Water has been making sure that we are doing our due diligence to be in compliance.

View Our Current Inventory Map

You can use the map below to look up your address in our records and learn your service line.

 

Long Neck Water serves water to over 4,600 metered service connections in 17 communities.


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Bill Pay

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Water Report

What's in the water there? See our Water Quality Report.

 
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Customer Service

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ALERT: FAKE TESTING KITS USED TO CON WATER SYSTEM RESIDENTS

  A growing number of homeowners have reported receiving fake water testing kits in the mail – along with questionnaires requesting detailed information about the consumers, their water usage habits, household water equipment etc. After submitting the kits along with their information, consumers are then contacted by businesses who warn them about the poor quality of their water – and then offer to perform a thorough in-home water assessment, free of charge. They then try and sell expensive water softeners and other equipment once they arrive at the residents’ homes. *Please note that this scheme is on the rise

Water Main Flushing: Your drinking water provider will be flushing water mains in your community within the next few business days between the hours of 8 AM and 4 PM. For the specific flushing date, please refer to the flushing signs posted at the roadway entrances to your community. Flushing is an important preventative maintenance process that removes harmless minerals and sediments that may be collected in the water mains. This helps maintain water clarity, quality, and fire protection. During the flushing process, customers may experience low water pressure or discoloration. If your tap water appears discolored after the flushing process, run your cold water tap preferably from your bathtub fixture for 60 seconds and check again as this process should clear the discoloration.